Equipment Problems
3 articles
Gear not behaving? Start your troubleshooting here.
Is the equipment in good condition?
All of our equipment (except legacy items) is bought new and sold after 2 years of rental use. Before and after each rental we check each lens visually, test it for focus and sharp
Can you guarantee the equipment will work as promised?
I wish we could, but sadly, we can’t. I can promise that we will do everything we can to make sure the equipment is working. We will inspect the equipment both when it returns from
What happens if the equipment is damaged when I receive it?
Just give us a call or send us an email to let us know about the damage within 24 hours of signing for the package. We'll be happy to work with our tech team to see if we can get y