Placing an Order

Saying goodbye can be the hardest part of any rental. With our new Keeper program, you can try it, then buy it! Just rent an eligible item, and then we'll give you a starting purch

We charge your credit card on the day your order is shipped. This will be between 1-3 days before your scheduled arrival date.

Lensrentals HD is our shipping discount program. By signing up, you'll get free Standard Shipping via UPS or FedEx on all the orders you place for one year, and you'll even save 50

We gladly accept all major credit and debit cards like VISA, AMEX, MasterCard, and Discover to name a few. Pretty much any credit or debit card is accepted as long as it isn't a ty

Our standard LensCap protection plan covers accidental damage to our equipment as long as you can return it to us. You will never owe more than 10% of the replacement cost of the d

Let us know immediately. Our contract states if the equipment is broken you are responsible either for replacing it or paying for repairs. If it is not repairable, we’ll charge you

Our rental process is designed to be as easy and convenient as possible. Simply find the item you’d like to rent, hit the big green “Add to Cart” button, and follow the steps to ch

Absolutely! To reserve an order, simply indicate the date you want to receive it and the day you want to send it back on the calendar of the checkout page. The shopping cart will a

All orders are sent through an order verification process. The goal of this process it to make sure that no identify theft has taken place, and that the person placing the order is

The rental period is calculated beginning at the close of business on the day of the first delivery attempt, or the first scheduled date of your rental, whichever is later. Your re

Unfortunately, yes. With several of our very high value professional items, there are additional requirements for rental. Occasionally, even if you don’t rent one of these items, b

All of our equipment (except legacy items) is bought new and sold after 2 years of rental use. Before and after each rental we check each lens visually, test it for focus and sharp

Each product will have an “Includes” list on the right side of the page stating what will arrive with the equipment. Equipment generally comes to you as it came to us from the manu

We have a hard time deciding too! To help, our team members are available via phone every weekday from 9am to 5pm CT. Just give us a call at 901-754-9100 and one of our knowledgeab