Shipping

Our default carrier is FedEx. We will select whatever FedEx shipping method that should have your order arrive on or before your selected arrival date at the same low cost unless w

Sadly, a specific delivery time isn't guaranteed for any delivery service. For both standard and overnight shipping, packages could arrive at any time until the end of the day on t

Lensrentals HD is our shipping discount program. By signing up, you'll get free Standard Shipping via UPS or FedEx on all the orders you place for one year, and you'll even save 50

Yes, we highly recommend this! With the direct signature requirement on our packages, shipping to a FedEx Office alleviates the chance of you missing a delivery attempt at your hou

A signature is required on all packages. Unfortunately, we cannot waive this requirement. If you cannot be home to sign for the package, we highly recommend having it shipped to a

We guarantee that we will ship your order on time, which means we'll use the proper shipping method in order to have the rental arrive on or before the date you requested during ch

Unfortunately, we do not, due to issues with customs and VAT taxes.

If your package is delayed because of a carrier error, we can offer a refund of the outbound shipping, as well as either extend your order by the length of the delay, or offer you

Unfortunately not. In our experience with our shipping carriers - delays and irregular service issues prevent us from offering timely delivery and returns.

Standard Shipping is the most cost-effective FedEx service that will arrive by your selected arrival date — assuming there is a FedEx service that can arrive by that date other tha

No worries at all! It happens all the time. Just give us a call at 901-754-9100 or send us an email! We'll be happy to get you a PDF return label to print out.

Yes! However, orders shipped to AK & HI are not eligible for discounted or free shipping as part of the Lensrentals HD program.

Just use the included return label! It is that simple! Be sure to remove or cover up the original shipping label and put the new one on the box. Just drop it off at an official Fed

We do not ship to PO Boxes. Unfortunately, we have just had too many problems with USPS shipping to feel comfortable ever sending anything via Priority Mail. For this reason, we ca

Of course! Well, as long as you are still in the United States! Before you go: - Remember we can ship direct to your shoot location or a nearby FedEx Office for pickup. - Don't for

Unfortunately, we no longer can ship to APO/FPO addresses. The shipping time varies up to 3 weeks in each direction. This makes it very difficult to guarantee the item will make it

Our shipping rates are calculated automatically as you add items to your shopping cart. For standard shipping, our starting rate is $25 and $5 per each additional item. In most cas

Our shipping prices cover both outbound and return shipping. A return shipping label will be included in the box. Just put everything back in the box, tape it up, and place the ret

Absolutely! In most cases, our checkout process will automatically select the best shipping method based on your rental period. If we need to ship the rental via an overnight optio

Our daily shipping cutoff is 4:30 PM CT. Any order placed, approved, and billed by this time can be shipped out that day. If you place your order within an hour or so of the deadli