Other Questions
8 articles
Long-term rentals, used gear, and one-off requests.
What if I want to rent for more than 90 days?
We offer extended rentals and leases up to 6 months! Just place your rental to arrive on the right date and note the updated return date in the Special Instructions box while check
Do you sell used equipment?
Yes! We sell our used inventory after roughly 18 - 24 months. You can find all of our used inventory here or by clicking the “Gear for Sale” tab at the top of the homepage. You can
What if I want something you don’t carry?
Please email us. If we have two or three requests for an item, we’re likely to add it. Also if you want an item for an extended lease we will almost certainly be able to a accommod
Oh No! I lost my return shipping label. What do I do?
No worries at all! It happens all the time. Just give us a call at 901-754-9100 or send us an email! We'll be happy to get you a PDF return label to print out.
What if there is a missing or damaged item in my return?
Our receiving team does an extensive inventory and inspection of every return. If something comes up as missing, we’ll reach out with an email and a pre-paid shipping label to get
What is the fastest land mammal?
Cheetahs are the world's fastest land animal, capable of reaching speeds of up to 70 mph
I sent my gear back, but I got an email saying I'm late!
Sometimes the UPS and Fedex can be slow in getting their tracking updates over to our system. Whan that happens, an Automated Overdue email may get sent out. You can always reply t
Can I leave this with my hotel / mail room / building concierge to ship back out?
We generally don't recommend leaving things with hotels, mail rooms, concierges, etc, since they can cause some pretty significant delays on returns, especially since they can't sc