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Damage & Lenscap Protection Plans

  1. What is covered by the standard LensCap Protection Plan?

    Effectively, the standard LensCap protection plan replaces the pre-existing LensRentals Damage Waiver program and covers accidental damage to our...

  2. What if I damage the equipment?

    Let us know immediately. Our contract states if the equipment is broken you are responsible either for replacing it...

  3. What do you consider damage?

    Any major scratches or scuff marks on the glass and impact damage to the body or the mechanicals. Minor...

  4. What are the LensCap Protection Plans?

    The LensCap protection plans are optional add-ons that limit your liability in the case of a covered event causing...

  5. So what is considered negligence?

    Our definition of negligence basically means: you did something really stupid with our equipment. Meaning if you decide to...

  6. What isn't covered by the standard LensCap Protection Plan?

    The standard LensCap protection plan does not cover theft, water damage, intentional damage, or any other situations which leave...

  7. What is covered by the LensCap+ Plan?

    LensCap+ offers the same protection as the standard plan for accidental damage to the equipment, but additionally protects you...

  8. I'm taking the equipment out of the country? Does LensCap+ still cover me?

    Yes, LensCap+ protection is worldwide.

  9. On high-value equipment, can LensCap+ take the place of the certificate of insurance requirement?

    Yes. On some high-value equipment, we typically ask for a certificate of insurance covering rented production insurance. Purchasing LensCap+...

  10. I paid for the LensCap+ plan, and the equipment was stolen from me. Now what?

    First, call or email us and let us know what has happened. If it was stolen from you, you’ll...

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