Popular topics: What is covered by the standard LensCap Protection Plan? How does this whole thing work?

Shipping

  1. What shipping carrier do you use?

    Our default carrier is FedEx. Depending on many different factors, we may ship your order via FedEx Standard or...

  2. Can you ship via UPS?

    If you prefer UPS shipping, you can select a UPS shipping method during checkout. Simply click the drop-down shipping...

  3. What time is my package guaranteed to arrive by?

    For both standard and overnight shipping, packages are not guaranteed to arrive until the end of the business day...

  4. What is Lensrentals HD?

    Lensrentals HD is our shipping discount program. By signing up, you'll get free Standard Shipping on all the orders...

  5. Shipping to a FedEx Office

    Yes, we highly recommend this! We've made it very easy to select a FedEx Office location. Simply select this...

  6. Is a signature required?

    A signature is required on all packages. Unfortunately, we cannot waive this requirement. If you cannot be home to...

  7. Can you guarantee my order will arrive on time?

    We guarantee that we will ship your order on time, which means we'll use the proper shipping method in...

  8. What are my options if my package is delayed?

    If your package is delayed because of a carrier error, we can offer a refund of the outbound shipping,...

  9. What is Standard Shipping?

    Standard Shipping is the most cost-effective FedEx service that will arrive by your selected arrival date — assuming there...

  10. Oh No! I lost my return shipping label. What do I do?

    No worries at all! It happens all the time.  Just give us a call at 901-754-9100 or send us...

  11. How do I return?

    Just use the included return label! It is that simple! Be sure to remove or cover up the original...

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