First Time Renters

8 articles
How does this whole thing work?
Our rental process is designed to be as easy and convenient as possible. Simply find the item you’d like to rent, hit the big green “Add to Cart” button, and follow the steps to ch
Can I Reserve an Order in Advance?
Absolutely! To reserve an order, simply indicate the date you want to receive it and the day you want to send it back on the calendar of the checkout page. The shopping cart will a
Order verification process
All orders are sent through an order verification process. The goal of this process it to make sure that no identify theft has taken place, and that the person placing the order is
How is the rental period calculated?
The rental period is calculated beginning at the close of business on the day of the first delivery attempt, or the first scheduled date of your rental, whichever is later. Your re
Is a certificate of insurance required to rent certain items?
Unfortunately, yes. With several of our very high value professional items, there are additional requirements for rental. Occasionally, even if you don’t rent one of these items, b
Is the equipment in good condition?
All of our equipment (except legacy items) is bought new and sold after 2 years of rental use. Before and after each rental we check each lens visually, test it for focus and sharp
I need help deciding what to rent!
We have a hard time deciding too! To help, our team members are available via phone every weekday from 9am to 5pm CT. Just give us a call at 901-754-9100 and one of our knowledgeab
What comes with the equipment?
Each product will have an “Includes” list on the right side of the page stating what will arrive with the equipment. Equipment generally comes to you as it came to us from the manu