Yes. If you’d like to return your order early, or you need to cancel it after it has left our warehouse, we will refund you the difference between the rental fees you paid and the rental fees that would have been charged for the length of time you actually had the equipment. Just give us a shout via email or phone and we'll alert the accounting team for you.
Keep in mind that for rentals under 7 days, there is very little difference in price, therefore the amount of a refund between a 4 day rental and a 2 day rental, for example, is very little.
Please note: Our minimum rental length is 1 day, meaning that even if you return it to FedEx immediately after they deliver it, you will be charged our 1-Day rental rate.
Our award-winning customer care team is here for you.Contact Support